---
title: "Connect for IT"
summary: "What Connect installs on the computer, which connections it opens, where passwords are kept and what happens after a new Windows password."
url: "https://help.medisynchealth.ai/en/connect/for-it"
product: "MediSync Connect"
platforms: ["windows"]
features: ["connect.send_receive"]
access: "public"
updated: "2026-11-11"
version: "MediSync Connect 0.1.4"
---

# Connect for IT

What Connect installs on the computer, which connections it opens, where passwords are kept and what happens after a new Windows password.

![Diagram: everything that talks to the PVS stays in the practice network. There, on the practice PC or practice server, the Connect service runs as a Windows service, also without sign-in. The Connect app with the icon at the bottom right runs for each Windows user on the same computer. The service talks to the PVS locally, in the practice network. To MediSync, outside the practice network, it opens outbound connections only, HTTPS on port 443 to connect.medisync.me.](https://help.medisynchealth.ai/media/public/connect/parts.en.svg)
_One service per computer, the app for each user._

| Topic | Connect |
| --- | --- |
| Windows | Windows 10 or 11 |
| Parts | One Windows service and the Connect app for each Windows user, on the same computer |
| Connections | Outbound only, HTTPS on port 443 to `connect.medisync.me`. Connect accepts no connection from outside. |
| Passwords | The PVS password stays encrypted on the computer. MediSync does not see it. |
| Updates | Updates are signed and install at night, when nothing is being sent. Connect downloads them over HTTPS, port 443, from `8993ce9206a68b170fbbb076ca138ddd.r2.cloudflarestorage.com`. If your firewall uses an allowlist, add this address. See [Updates](https://help.medisynchealth.ai/en/connect/updates). |

## On a server

On a server, Connect runs as a Windows service, even when nobody is signed in. You set up systems and flows in the console.

![Connect window Connect runs on this server: Musterklinikum Nord, runs as a Windows service, also when nobody is signed in. Button Open console.](https://help.medisynchealth.ai/media/public/connect/server.en.webp)
_On servers, Connect runs as a service, even when nobody is signed in._

## Check numbers

Each computer has a check number. If you are not sure that a computer is the right one, compare its check number with MediSync support.

![Connect settings, section Check numbers: This computer, PRAXIS-SERVER, check number 3f9a 1c7e 5b20 d846.](https://help.medisynchealth.ai/media/public/connect/check-numbers.en.webp)
_Compare check numbers with MediSync support._

## New Windows password

If IT resets a person's Windows password, Connect asks that person to sign in once more. After that, everything works as before.

![Small Connect window of Praxis Dr. Keller: Please sign in. Connect shows your entries when you sign in. Button Sign in.](https://help.medisynchealth.ai/media/public/connect/signed-out.en.webp)
_After a new Windows password, sign in once._

## Hospitals and KIS

In a hospital, the Connect service can also run on a Linux server without a desktop. We set up the link to the KIS (hospital information system) together with your IT. Tell us through the [contact form](https://medisynchealth.ai/en/kontakt?anliegen=integration).