---
title: "How long you stay signed in"
summary: "When a sign-in ends, what Remember me changes, how many devices can be signed in at once, and how to sign devices out."
url: "https://help.medisynchealth.ai/en/dashboard/stay-signed-in"
product: "MediSync Dashboard"
platforms: ["web"]
access: "public"
updated: "2026-11-11"
version: "Dashboard 2.10"
---

# How long you stay signed in

When a sign-in ends, what Remember me changes, how many devices can be signed in at once, and how to sign devices out.

How long a sign-in lasts depends on the **Remember me** checkbox on the sign-in page.

| Sign-in | Ends |
| --- | --- |
| Without **Remember me**, before 6 pm | at midnight German time |
| Without **Remember me**, after 6 pm | 24 hours after signing in |
| With **Remember me** | 7 days after signing in |

The time counts from the sign-in. Working in the Dashboard does not extend it. Only a recording does: when you start a recording, you stay signed in for at least 24 hours from that moment.

## During a recording

A running recording never stops because the sign-in ends. The Dashboard shows **Session expired** and keeps recording. Finish the recording as usual and sign in again. The recording is then at the top of the appointment list. [Connection lost during a recording](https://help.medisynchealth.ai/en/dashboard/connection-lost) has the details.

Only one live recording runs per account at a time. If you start a recording on a second device, you see **A recording is already in progress**.

## Up to 5 devices

You can be signed in on up to 5 devices at once, counting browsers, the app and MediSync Dictate together. If you sign in on a sixth device, MediSync signs out the device that has gone unused the longest. That device shows the sign-in page at its next step.

## See and sign out devices

1. Open **Settings › Account**.
2. Click the **Security** tab.
3. **Signed-in devices** lists each device with **Last active**. Your current device is marked **This device**.
4. Click **Sign out** next to a device, or **Sign out all others** at the top.

![Signed-in devices list with three devices, the This device badge, and the Sign out and Sign out all others buttons](https://help.medisynchealth.ai/media/public/dashboard/devices.en.webp)
_Settings > Account > Security._

> **Warning**
> Both buttons act at once, without asking. If a recording is running on the device you sign out, it keeps recording and the recording stays stored on that device.

A new password does not sign out your other devices. After changing your password, click **Sign out all others** if nobody else should stay signed in to your account.

## Messages on the sign-in page

```text
Please sign in again to continue.
```

The sign-in has expired. Sign in again.

```text
You were signed out on this device.
```

The device was signed out through **Signed-in devices** or by the 5-device limit.

```text
You were signed out. The running recording was saved and appears at the top of the appointment list after you sign in.
```

The sign-in ended during a recording. After you sign in, the recording is at the top of the appointment list.