---
title: "Teams, roles and seats"
summary: "A team shares one subscription with several seats. The team admin manages seats, invitations and billing. Members work with their own appointments and templates."
url: "https://help.medisynchealth.ai/en/dashboard/teams-and-roles"
product: "MediSync Dashboard"
platforms: ["web"]
access: "public"
reviewed: "2026-09-24"
updated: "2026-11-11"
version: "Dashboard 2.10"
---

# Teams, roles and seats

A team shares one subscription with several seats. The team admin manages seats, invitations and billing. Members work with their own appointments and templates.

A team is created when you subscribe for more than one user. In the **Choose your plan** dialog you set the number of users. From 2 users on, the dialog shows **Team account**. After payment, MediSync creates the team and makes you its admin.

There is no team during the trial. **Settings › Team Management** appears only once the payment is complete.

![Team Management with the number of members and seats, the list of team members with their role, the Invite Member button and one pending invitation](https://help.medisynchealth.ai/media/public/dashboard/team-page.en.webp)
_Only the admin sees Settings > Team Management._

## Two roles

Every team has exactly one admin: the person who took out the subscription. Everyone you invite gets the **User** role. You cannot invite a second admin.

| What | Admin | User |
| --- | --- | --- |
| **Team Management**: invite and remove members | yes | no |
| **Subscription**: plan, seats, invoices | yes | no |
| **Statistics** | for the whole team | not visible |
| Maintain the team dictionary for MediSync Dictate | yes | no |
| Share templates with the team | yes | no, only use and copy |
| Own appointments, documentation, templates and settings | yes | yes |

## What the team shares

The team shares the subscription. Every member uses the team's plan.

Content is not shared. Appointments, recordings, documentation, own templates and practice details are visible only to the person who created them. The admin sees members only as numbers in the statistics, never individual appointments.

If the team templates add-on is enabled for your team, the admin passes templates on to the whole team. See [Share templates with your team](https://help.medisynchealth.ai/en/dashboard/team-templates).

The admin maintains the dictionary under **Settings › Team Management**. MediSync Dictate knows these words for every member. See [Maintain the team dictionary in the Dashboard](https://help.medisynchealth.ai/en/dictate/team-wordbook).

## Seats

The team has as many seats as you pay for. Every member takes a seat, the admin included, and so does every open invitation. When all seats are taken, you cannot invite anyone until you remove a member or add seats.

## Next steps

1. [Invite and remove members](https://help.medisynchealth.ai/en/dashboard/invite-members)
2. [Share templates with your team](https://help.medisynchealth.ai/en/dashboard/team-templates)
3. [Team statistics](https://help.medisynchealth.ai/en/dashboard/team-statistics)
4. [Manage your subscription and invoices](https://help.medisynchealth.ai/en/dashboard/manage-subscription)