---
title: "Import notes from Granola, Otter or files"
summary: "Bring past meetings from Granola, Otter or a transcript file into Notes. Which files work, where to find the export and which limits apply."
url: "https://help.medisynchealth.ai/en/dictate/import-notes"
product: "MediSync Dictate"
platforms: ["windows","macos"]
access: "public"
updated: "2026-11-11"
version: "Dictate 0.4.0-beta.6"
---

# Import notes from Granola, Otter or files

Bring past meetings from Granola, Otter or a transcript file into Notes. Which files work, where to find the export and which limits apply.

The import brings in meetings you recorded with another program. Each file, each CSV row and each transcript in a ZIP file becomes a note of its own.

## Open the import

There are two ways:

- On the **Notes** page, click **Import** at the top.
- Under **Settings › Notes**, click **Import** next to **Import past notes**.

**Import notes** opens.

## Import notes

1. Pick the source: **Granola**, **Otter** or **File**.
2. Read the note on where to find the export. The notes are also below.
3. Click **Choose files**. Or drag files or a folder into the field **Drag files or a folder here**.
4. Dictate shows the result, for example **12 notes imported.** Click **Done**.

The imported notes show on the **Notes** page with the mark **Imported**. The files stay where they are. Dictate keeps the text encrypted on this computer.

## Where to find the export

| Source | Files | How to export |
| --- | --- | --- |
| **Granola** | CSV export from the e-mail (.csv or .zip), or text and Markdown | In Granola, choose Settings > Profile > "Generate CSV". Granola e-mails the file, which can take a few hours. Pick the .csv or .zip from the e-mail. Each row becomes a note with its date. |
| **Otter** | ZIP export of TXT transcripts, or .txt, .srt, .docx | In Otter, select the conversations under "My Notes" and export them as TXT with speaker names and timestamps. Pick the ZIP file or the unpacked folder. Single .txt, .srt or .docx files work too. |
| **File** | Transcript from Teams, Zoom or Meet: .txt, .md, .vtt, .srt, .docx | A transcript with lines like "Anna: …", subtitles from Teams, Zoom or Meet, or your own notes. |

## What goes where

| In the file | In the note |
| --- | --- |
| Lines with a speaker, for example "Anna: …", or subtitles with speakers | **Transcript** |
| Granola's notes above the transcript, Otter's summary | **Summary** |
| A file without any speaker line | **My notes** |

A note gets the date from the export. If the export has none, Dictate takes the date of the file. If you import the same file twice, Dictate does not create the notes twice.

You cannot record more into an imported note with **Resume**. Everything else in [Notes](https://help.medisynchealth.ai/en/dictate/notes) works: naming speakers, editing sections, folders, search and questions.

## Limits

| What | Limit |
| --- | --- |
| Notes in one import | 4,096 |
| One file | 50 MB |
| One single text, subtitle or Word file | 20 MB |
| One file inside a ZIP file | 8 MB, except CSV |
| All files in a ZIP file together, unpacked | 200 MB |
| Rows in a CSV file | 5,000 |
| A dragged folder | up to three levels of subfolders deep |

## If something does not work

- **The files held nothing to import.** The files had no readable text. Check the format in the table above.
- **Could not read:** with file names: Dictate could not read these files, or they were too large. Dictate still imported the other files.