---
title: "Free, Pro and Enterprise: MediSync Dictate plans"
summary: "What the Dictate plans include, how cloud minutes are counted, and how to upgrade to Pro or manage your subscription."
url: "https://help.medisynchealth.ai/en/dictate/plans"
product: "MediSync Dictate"
platforms: ["windows","macos"]
features: ["dictate.cloud_unlimited","dictate.personalize"]
access: "public"
updated: "2026-11-11"
version: "Dictate 0.4.0-beta.6"
---

# Free, Pro and Enterprise: MediSync Dictate plans

What the Dictate plans include, how cloud minutes are counted, and how to upgrade to Pro or manage your subscription.

You see your plan under **Settings › Plan**. At the top it shows how many cloud minutes you have used this month. Below are the three plans Free, Pro and Enterprise. The prices are on the [pricing page](https://medisynchealth.ai/en/preise) and in Dictate on the plan cards.

## What the plans include

|  | Free | Pro | Enterprise |
| --- | --- | --- | --- |
| Dictation into any program | yes | yes | yes |
| MediSync Local | without limits | without limits | without limits |
| MediSync Cloud | limited minutes a month | without limits | without limits |
| Smart Dictation, style per kind of text and commands | yes | yes | yes |
| Specialty vocabulary for your profession | yes | yes | yes |
| Notes, scratchpad and Smart Find | yes | yes | yes |
| Your own dictionary and snippets | stored, but not applied | yes | yes |
| Voice profile takes over suggestions | no, it only counts and suggests | yes | yes |
| Words learned from your corrections (Windows) | no | yes | yes |
| Team dictionary in Dictate | no | yes | yes |
| Support | Email | Priority | On-site rollout and training |

Enterprise is for sites with their own IT. It also includes a campus licence for every workstation, [licence keys](https://help.medisynchealth.ai/en/dictate/licence-keys) for closed networks, a private cloud tenant or a fully local setup, and a DPA, TOMs and an operating concept. On the Enterprise card, **Contact us** opens an email to our sales team.

## What personalisation covers

Pro and Enterprise unlock personalisation. It covers:

- Your own entries in the [dictionary](https://help.medisynchealth.ai/en/dictate/wordbook-and-text-blocks), including the ones [imported](https://help.medisynchealth.ai/en/dictate/import-vocabulary) from Dragon or Wispr Flow
- Your [snippets](https://help.medisynchealth.ai/en/dictate/snippets)
- Taking over suggestions from the [voice profile](https://help.medisynchealth.ai/en/dictate/voice-profile)
- The cloud backup of dictionary and snippets, see [Privacy in Dictate](https://help.medisynchealth.ai/en/dictate/privacy-in-dictate)

Without personalisation your entries stay stored. Dictate just does not apply them when you dictate. With a licence key, personalisation always applies.

On every plan, the [specialty vocabulary](https://help.medisynchealth.ai/en/dictate/specialty-vocabulary), the words of a MediSync Dashboard team, [Style](https://help.medisynchealth.ai/en/dictate/writing-style-and-smart-dictation) and [Commands](https://help.medisynchealth.ai/en/dictate/edit-text-by-voice) apply.

## With a MediSync Dashboard plan

If you have access to the MediSync Dashboard, your Dashboard plan also applies to Dictate. **Settings › Plan** then shows **Your plan comes from the MediSync Dashboard.**

- Unlimited cloud minutes are included in Basic, Professional and Dedicated.
- Dictionary and snippets are included in Basic, Professional and Dedicated.

## How cloud minutes are counted

MediSync counts the time a dictation or a note runs with MediSync Cloud. Dictations with MediSync Local do not count. The minutes apply per month. Under **Settings › Plan**, **Cloud minutes this month** shows how many minutes you have used, how many are left and when new ones come. The number of minutes in Free is on the Free card.

When the minutes are used up, the bar shows `Free cloud minutes used up. Pro under Account.` No cloud dictation starts until new minutes come. You have three options:

- Switch to **MediSync Local**, see [MediSync Cloud or MediSync Local](https://help.medisynchealth.ai/en/dictate/cloud-or-local)
- Download the **Offline reserve** under **Settings › Status and models**. Dictate then keeps dictating on this computer until new minutes come, see [Model packages](https://help.medisynchealth.ai/en/dictate/local-model-packages).
- Upgrade to Pro

You can also get a month of Pro through [Recommend Dictate](https://help.medisynchealth.ai/en/dictate/recommend-dictate).

## Upgrade to Pro

1. Open **Settings › Plan**.
2. Above the cards, choose **Monthly** or **Yearly**. Yearly gives you 2 months free.
3. On the Pro card, click **Upgrade to Pro**. The payment page opens in the browser. You enter a promo code there.
4. Complete the payment and return to Dictate. Dictate updates the plan by itself.

If you buy Pro on our website, sign in to Dictate afterwards with the same email address.

## Manage or cancel the subscription

Under **Settings › Plan**, **Manage subscription** opens the page for payment method, invoices and cancellation in the browser. Next to it you see when the subscription renews or, after a cancellation, when it ends.