---
title: "Your data does not train AI models"
summary: "MediSync does not use its customers' recordings, transcripts or documentation to train AI models. The data processing agreement sets this out."
url: "https://help.medisynchealth.ai/en/privacy/no-ai-training"
product: "Privacy & security"
platforms: ["web","ios","android","windows"]
access: "public"
reviewed: "2026-09-24"
updated: "2026-11-11"
version: "Dashboard 2.10"
---

# Your data does not train AI models

MediSync does not use its customers' recordings, transcripts or documentation to train AI models. The data processing agreement sets this out.

MediSync does not use the data of your practice or hospital to train, fine-tune or evaluate AI models. This covers recordings, transcripts, documentation and uploaded documents.

- **Commitment in the contract:** the commitment is part of the [data processing agreement](https://medisynchealth.ai/en/rechtliches/avv). MediSync passes it on to all sub-processors.
- **MediSync's own models:** MediSync trains its models only with synthetic and openly licensed data.
- **Language model for the drafts:** the provider that runs this model does not use the transmitted content to train its models.