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Learning path for the practice team

What medical assistants and reception staff do in MediSync, in seven articles.

Applies to
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Reviewed
24 September 2026
Version
Dashboard 2.10

This path is for the team at reception. It covers the tasks around appointments, patient data and letters. Recording itself is in the learning path for doctors.

  1. The Dashboard at a glance: you find the appointment list, the appointment, the sidebar and the settings.
  2. The calendar: you handle appointment requests, reschedule appointments and assign rooms.
  3. Send notes to the PVS: you send reviewed notes, diagnoses and letters to your PVS.
  4. Upload an audio file: you upload a recording that was made outside MediSync.
  5. Create a doctor's letter: you create a letter from an appointment and download it as a PDF.
  6. Send to the PVS or KIS: you transfer released documentation to the patient record.
  7. A recording is missing: you check step by step why a recording was not processed.

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