Learning path for the practice team
What medical assistants and reception staff do in MediSync, in seven articles.
- Applies to
- Browser
- Reviewed
- 24 September 2026
- Version
- Dashboard 2.10
This path is for the team at reception. It covers the tasks around appointments, patient data and letters. Recording itself is in the learning path for doctors.
- The Dashboard at a glance: you find the appointment list, the appointment, the sidebar and the settings.
- The calendar: you handle appointment requests, reschedule appointments and assign rooms.
- Send notes to the PVS: you send reviewed notes, diagnoses and letters to your PVS.
- Upload an audio file: you upload a recording that was made outside MediSync.
- Create a doctor's letter: you create a letter from an appointment and download it as a PDF.
- Send to the PVS or KIS: you transfer released documentation to the patient record.
- A recording is missing: you check step by step why a recording was not processed.
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