MediSync Scribe
The app for iPhone, iPad and Android: record the consultation, review the draft, send it to the PVS or KIS.
12 articles
Set up
- Install MediSync Scribe and connect it to your practiceGet the app for iPhone, iPad or Android and connect it to your organisation with the QR code from the Dashboard.
- Sign in to the app or create an accountSign in with your Dashboard credentials, protect the app with Face ID or Touch ID, or create a new account right in the app.
Recording
- Record a consultation in the appStart, pause and end a recording. What happens with a locked screen, in other apps and during phone calls.
- Record a dictation in the appDictate a note that does not come from a conversation. Smart Dictation formats the text and saves it under My dictations.
- Upload status and retries in the appWhat happens after you end a recording, what the symbols in the appointment list mean, and what to do when no notes appear.
Documentation in the app
- Review notes and transcript in the appRead the draft and the transcript of an appointment in the app, and add another recording to the same appointment.
- Change the documentation by voice in the appSpeak an instruction, and MediSync rewrites the appointment's note to match it.
- Send to the PVS or KIS from the appTransfer the reviewed notes of an appointment into the patient record with MediSync Connect, straight from the app.
- Settings in the appChange the app language, switch the organisation, write to support, copy the version details or request the deletion of your account.
Troubleshooting
- Allow microphone access for the appThe app reports that the microphone permission is missing. How to allow access on iPhone, iPad and Android.
- Sign-in in the app failsThe app rejects your email and password although they work in the Dashboard. The causes and what to do.
- The QR code or the address is not acceptedThe app refuses the QR code or the organisation address, or the camera does not start. The messages and what to do.