System requirements
What browsers, phones, Windows computers and practice computers need for MediSync Dashboard, Scribe, Dictate and the Connect agent.
- Applies to
- Browser, iOS, Android, Windows
- Reviewed
- 24 September 2026
- Version
- Dashboard 2.10
MediSync Dashboard
- An up-to-date browser with an internet connection.
- A microphone on the computer. The first time you start a recording, the browser asks whether app.medisync.me may use the microphone. Allow it.
- For online consultations: Chrome or Edge. The Dashboard records the other person through screen sharing. Share your entire screen and the system audio. If you do not share the system audio, MediSync records only your microphone.
Choose and test a microphone explains which microphone works and where to place it.
MediSync Scribe
| Device | Minimum |
|---|---|
| iPhone and iPad | iOS or iPadOS 16.4 |
| Android phone or tablet | Android 7.0 |
The app needs access to the microphone. To connect the app to your practice with a QR code, it also needs the camera once. You can type the address instead.
MediSync Dictate
- Windows 10 version 1809 or later, or Windows 11, 64-bit.
- For MediSync Cloud: an internet connection.
- For MediSync Local, which processes speech on the computer: at least 8 GB of memory (16 GB recommended), 4 processor cores and 4 GB of free disk space. A graphics card with at least 3.5 GB of its own memory is optional.
Dictate system requirements explains what the graphics card changes and which packages exist.
Connect agent
For systems that connect through the Connect agent, the agent runs on the Windows computer in your practice that also runs the PVS. The agent only opens outgoing, encrypted connections. You do not open any incoming port in your firewall.
The Connect agent for IT covers network addresses, autostart and terminal servers.
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