One account for Dashboard, Scribe and Dictate
One MediSync account signs you in to the Dashboard, the MediSync Scribe app and MediSync Dictate. The account belongs to exactly one MediSync instance.
- Applies to
- Browser, iOS, Android, Windows
- Reviewed
- 24 September 2026
- Version
- Dashboard 2.10
You need one account for all MediSync products: the same email address and the same password. Your plan and your team then apply in all three products.
| Product | How you sign in |
|---|---|
| MediSync Dashboard | In the browser at app.medisync.me |
| MediSync Scribe | In the app, after you have connected it to your organisation |
| MediSync Dictate | When you start Dictate for the first time |
You can create an account in the Dashboard, in the app or in Dictate. An account created in Dictate starts without a Dashboard trial. The Dashboard then offers you the trial once. Create an account describes the sign-up.
If someone invited you to a team, sign up through the link in the invitation. Invite members has more on this.
Instances: app.medisync.me or your own address
Most practices and clinics use the MediSync Cloud at app.medisync.me. Some clinics have their own instance with its own address ending in .medisync.me.
An account only works on the instance where it was created. An account on app.medisync.me does not work on a dedicated instance, and the other way round.
- MediSync Scribe asks for your organisation the first time it starts. Scan the QR code in the Dashboard under Settings›MediSync Connect or enter the organisation address. This connects the app to the right instance. Install and connect the app has the details.
- MediSync Dictate connects to app.medisync.me. For a dedicated instance, your IT team sets Dictate up as described in MediSync Dictate for IT.
The person who manages MediSync in your organisation can tell you which address applies to you.
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