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Certificates of our hosting provider

The MediSync Cloud runs on Amazon Web Services. AWS is audited against ISO/IEC 27001 and BSI C5, among others. MediSync GmbH itself is not ISO/IEC 27001 certified.

Applies to
Browser, iOS, Android
Reviewed
24 September 2026
Version
Dashboard 2.10

MediSync GmbH is not ISO/IEC 27001 certified. The certificates below belong to our hosting provider Amazon Web Services (AWS), whose infrastructure the MediSync Cloud runs on.

Evidence from AWS

For the infrastructure the MediSync Cloud runs on, MediSync holds this evidence from AWS:

  • ISO/IEC 27001 (information security)
  • ISO/IEC 27017 (information security in the cloud)
  • ISO/IEC 27701 (privacy)
  • BSI C5 (Cloud Computing Compliance Criteria Catalogue)
  • SOC 2 Type 2 and SOC 3

You get the documents on request from datenschutz@medisync.me. AWS releases some of them only under confidentiality.

What the certificates cover

The certificates cover the security of the AWS data centres and cloud services. They do not cover the MediSync application or the processes of MediSync GmbH. Technical and organisational measures describes what MediSync itself does.

For a dedicated instance or an installation in your own data centre, the evidence of the providers in your individual contract applies.

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