Install MediSync Scribe and connect it to your practice
Get the app for iPhone, iPad or Android and connect it to your organisation with the QR code from the Dashboard.
- Applies to
- iOS, Android
- Version
- Scribe 1.3
MediSync Scribe is the app for iPhone, iPad and Android. It uses the same account as the Dashboard. Before you sign in to the app, you connect it to your organisation once.
Install the app
Search for "MediSync Scribe" in the App Store or on Google Play, or open the listing directly:
On the home screen the app is called "MediSync". System requirements lists the devices the app supports.
Choose how to start
On first launch the app shows four introduction pages. Then you choose:
- Create account if you do not have a MediSync account yet. Sign in to the app or create an account explains the steps.
- I already have an account if you already use MediSync in the Dashboard. Then connect the app as described below.
The app starts in German and does not follow the phone's language. Tap EN at the top right of this screen to switch it to English.
Connect the app with the QR code
You need the Dashboard open on a computer. The QR code is there on every plan, also without MediSync Connect.
- On the computer, sign in to the Dashboard and open Settings›MediSync Connect. The QR code is at the top, in the "Connect the mobile app" section.
- In the app, tap I already have an account.
- Tap Allow camera and confirm the phone's prompt. The app uses the camera only for this QR code.
- Hold the phone in front of the QR code. The app reads it and opens the sign-in screen.
- Sign in with the same email address and password as in the Dashboard.
The sign-in screen then shows the name of your organisation under Connected to.
Enter the address by hand
If you cannot scan, enter the address of your organisation.
- On the scan screen, tap Enter address manually.
- Under Organization address, enter the address where you open the Dashboard in the browser, for example
app.medisync.me. The Dashboard also shows this address next to the QR code. - Tap Connect.
The app accepts only addresses that end in .medisync.me. If the app refuses the code or the address, see The QR code or the address is not accepted.
Switch the organisation later
Profile›Settings›Switch organization disconnects the app from the organisation and takes you back to the scan screen. The app signs you out and deletes recordings that are still waiting to upload.
Did this article help you?