Allow microphone access for the app
The app reports that the microphone permission is missing. How to allow access on iPhone, iPad and Android.
- Applies to
- iOS, Android
- Version
- Scribe 1.3
Message on screen
Microphone permission required. Please allow and try again.
The app is not allowed to use the microphone. This happens when you declined the phone's prompt the first time you started a recording. As long as the permission is missing, Start Recording is grey.
Allow access
The fastest way is the button in the app.
- Below the message, tap Open settings. The phone opens the app's settings.
- Turn on Microphone.
- Switch back to the app and open the recording screen again.
If the button does not appear, go to the phone's settings yourself. The app is called "MediSync" there.
- Open the Settings app.
- Tap MediSync. On newer iOS versions the app is listed under Apps.
- Turn on Microphone.
- Open the phone's Settings, then Apps.
- Tap MediSync, then Permissions.
- Tap Microphone and allow access while using the app.
Menu names differ by phone maker and version.
If it still does not work
Close the app completely and open it again. If the message stays, contact support. Name the phone model and paste the app's version details. You copy them with a tap on the version number at the bottom of Profile.
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