Messages in the Action Bar

After every dictation, the Action Bar at the bottom of the screen shows what happened. Here are all messages, sorted by topic. Some messages have a button next to them, for example Copy or Retry. If no fix helps, send us a problem report.

Sign-in and access

Dictate has no sign-in and no licence key. Sign in with your MediSync account under Settings›Account. If the MediSync Local models are installed, you can also choose Continue offline at sign-in.

Your account has no access to Dictate right now. Settings›Plan shows the reason:

• Your MediSync plan is not active. Activate or renew the plan in the MediSync Dashboard.
• Your account is not yet enabled for MediSync Dictate. Write to info@medisync.me.

Then click Check again.

You work with a licence key, but MediSync Cloud is selected. Choose MediSync Local under Settings›General›Processing. See Licence keys.

You work without an account on MediSync Local, but MediSync Cloud is selected. Sign in under Settings›Account, or choose MediSync Local under Settings›General›Processing.

Dictate could not check your access for 7 days. MediSync Cloud is blocked until the next check, MediSync Local goes on. Connect the computer to the internet, or choose MediSync Local.

Plan and cloud minutes

Your access does not include MediSync Cloud. Choose MediSync Local, or change your plan. See Plans.

The cloud minutes of the free plan are used up for this month. On other plans the message is Cloud minutes used up. You have three ways:

• Choose MediSync Local.
• Under Settings›Status and models, click Download offline reserve. Then Dictate keeps dictating locally, as long as Continue locally when the cloud is down is on.
• Under Settings›Plan, click Upgrade to Pro.

Settings›Plan also shows when new minutes come.

Speech recognition and microphone

MediSync Local is selected, but speech recognition is not installed. Download the models under Settings›Status and models. See Model packages.

Speech recognition could not start. With MediSync Cloud, the cloud usually cannot be reached. Check the internet connection, or set up the Offline reserve. With MediSync Local, Settings›Status and models shows Restart next to Speech recognition when the engine has stopped.

Dictate gets no signal from the microphone. Usually the system blocks access. See Microphone blocked or silent.

This message shows while you dictate. The microphone has sent only silence for 4 seconds. Usually it is muted. See Microphone blocked or silent.

The recording held no speech Dictate could recognise. Check that the right microphone is selected and that it is not muted. Hold the key until you have finished speaking.

The dictation could not start. Try again. If the message comes back, send a problem report.

An error happened after the recording, and Dictate inserted nothing. The text recognised so far is in the dictation history. Copy next to the message puts it on the clipboard. If the message comes back, send a problem report.

Insertion

Not an error: the text is in the program. In assistant mode the bar shows Written when Dictate wrote a text on your request, and Text replaced when it changed selected text.

Not an error: MediSync Cloud could not be reached, and the offline reserve processed the dictation on your computer.

No text field was active at the start. The text is on the clipboard. Click into the field and press Ctrl+V. On a Mac the message is "Copied. Command+V to paste".

The program did not accept the text. Copy next to the message puts the text on the clipboard. See The text does not appear.

You wanted to change selected text by voice, but Dictate found no window with text. Click into the program, select the text and try again.

Edit text by voice

These messages come when you change selected text by voice. See Edit text by voice.

Dictate found no selected text. Select the text in the program, then speak.

MediSync Local is selected, but the model for editing is not installed. Download it under Settings›Status and models, or choose MediSync Cloud.

Editing cannot be reached right now. With MediSync Cloud, check your sign-in, your plan and the internet connection. With MediSync Local, check under Settings›Status and models that the models are ready.

Your quota for editing is used up. Plan next to the message opens your plan. The selected text stays as it was.

The selected text is too long for one edit. In parts edits it in pieces, first by paragraph, then by sentence.

The answer did not come in time. Click Retry.

The MediSync server could not be reached or was busy. Click Retry, or try again in a moment.

The edit failed for another reason. The selected text stays as it was. Click Retry.

Not an error: Dictate found nothing to change and inserted nothing.

A command that Dictate applies to your dictations automatically added words you did not say. Dictate dropped that change. Your dictation went in without it. If the bar shows Inserted: with the name of a command, Dictate applied the command. View shows what changed.

Not an error: Dictate took back the last AI change. In the same way, Undone and Redone confirm a voice command to undo or redo. Nothing to undo and Nothing to redo mean there was nothing to take back.

Open documents

These messages belong to Smart Find.

No document in your folders matches your search. Check that the folder is listed under Smart Find, and say other words from the document.

Dictate found the document but could not open it. Check that the file is still there and that a program for this file type is installed.

Not an error: Dictate opened the document. With more than one match the bar shows, for example, 3 documents found and the list of files.