The text does not appear
The dictation worked, but the text is not in the program, or it is in the wrong window. Causes and fixes.
- Applies to
- Windows, macOS
- Version
- Dictate 0.4.0-beta.6
Message on screen
Insert failed
Or the Action Bar shows Inserted, but nothing is in the program. Check these causes in order.
Get the text back
A dictation that did not arrive is not lost. It is in the dictation history on the Home page, as long as the dictation history is on. That is the default.
- Copy next to the message in the Action Bar puts the text on the clipboard.
- The right-click menu of the Action Bar has Paste last dictation and Copy last dictation.
- On Windows, Alt+Shift+Z puts the last dictation where the cursor is.
The bar shows "Copied"
If the Action Bar shows Copied. Ctrl+V to paste, the cursor was not in a text field at the start, or Dictate did not recognise the field as one. The text is on the clipboard. Click into the field and press Ctrl+V, on a Mac Command+V.
Before the next dictation, click into the text field first until the cursor blinks, then start.
Whether Dictate puts the text on the clipboard in this case is set by Settings›Dictation›Insertion›Copy to the clipboard when no text field is active.
The program does not accept pasting
Some older programs ignore pasting through the clipboard.
- Open Settings›Dictation.
- Under Insertion›Method, choose Character by character (for older programs).
- Dictate into the program again.
More about the methods is in How text reaches the program.
The program runs as administrator
This applies to Windows. Windows does not let a normal program send input to a program that runs as administrator. Dictate runs without administrator rights. Start the target program without administrator rights, or ask your IT.
The text is in the wrong window
Dictate inserts into the window where the cursor was when the dictation started, not into the window in front when you let go. So click into the right field before you start.
Dictate does not react to the key at all
Open Settings›Status and models. Under Services, Keyboard and insertion service must show Running. If it shows Restarting, wait a few seconds. If it stays that way, quit Dictate with Quit from the icon in the notification area and start it again.
macOS opens the keyboard and text insertion only after you allow MediSync Dictate. Open Settings›Status and models. Under Permissions, Input Monitoring and Accessibility must show Allowed. If not, click Allow or System Settings and turn on MediSync Dictate there.
If Keyboard and insertion service shows Restarting and stays that way, quit Dictate with Quit from the icon in the menu bar and start it again.
If nothing helps
Save or send a problem report right after the error. In your description, name the program you dictated into and its version.
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