How long you stay signed in
When a sign-in ends, what Remember me changes, how many devices can be signed in at once, and how to sign devices out.
- Applies to
- Browser
- Version
- Dashboard 2.10
How long a sign-in lasts depends on the Remember me checkbox on the sign-in page.
| Sign-in | Ends |
|---|---|
| Without Remember me, before 6 pm | at midnight German time |
| Without Remember me, after 6 pm | 24 hours after signing in |
| With Remember me | 7 days after signing in |
The time counts from the sign-in. Working in the Dashboard does not extend it. Only a recording does: when you start a recording, you stay signed in for at least 24 hours from that moment.
During a recording
A running recording never stops because the sign-in ends. The Dashboard shows Session expired and keeps recording. Finish the recording as usual and sign in again. The recording is then at the top of the appointment list. Connection lost during a recording has the details.
Only one live recording runs per account at a time. If you start a recording on a second device, you see A recording is already in progress.
Up to 5 devices
You can be signed in on up to 5 devices at once, counting browsers, the app and MediSync Dictate together. If you sign in on a sixth device, MediSync signs out the device that has gone unused the longest. That device shows the sign-in page at its next step.
See and sign out devices
- Open Settings›Account.
- Click the Security tab.
- Signed-in devices lists each device with Last active. Your current device is marked This device.
- Click Sign out next to a device, or Sign out all others at the top.
A new password does not sign out your other devices. After changing your password, click Sign out all others if nobody else should stay signed in to your account.
Messages on the sign-in page
Message on screen
Please sign in again to continue.
The sign-in has expired. Sign in again.
Message on screen
You were signed out on this device.
The device was signed out through Signed-in devices or by the 5-device limit.
Message on screen
You were signed out. The running recording was saved and appears at the top of the appointment list after you sign in.
The sign-in ended during a recording. After you sign in, the recording is at the top of the appointment list.
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